Reference

Terms and Conditions for Indian Accounts

Terms and Conditions for Indian accounts are set out here in plain English, so you can check how access, deposits through UPI, Paytm, PhonePe and Google Pay, and…

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v60e Terms and Conditions for Indian Accounts
CONTACT PATHS

Where to Send Policy Questions

If you have a question about these terms, use the contact path that matches your request.

Registered email Send the clause name, your account name and the change you want from the email linked to your account. That helps us match the request to the right record and answer with the exact wording.
Contact form Use the form on the site if you cannot write from the linked email. Include a clear subject line, your account name and any screenshot or date so we can trace the request without delay.
Postal letter For formal notices, send a written letter with your account details, the section you are asking about and a reply address. Keep the wording precise so we can log it against the right file.
DATA PRACTICES

How We Handle Your Records

We keep only the data needed to run the account, settle disputes, meet legal duties and stop misuse.

Data handling

We use your account details to run access, verification and service messages. We do not treat profile data as public, and we limit internal access to staff who need it for a specific task.

Cookies

Cookies store session state, language choice and basic device checks. They help us keep your login stable, and you can clear or block them in your browser, though some pages may ask you to sign in again.

Security checks

When a login or request looks unusual, we may ask for a fresh password, phone confirmation or document match. This protects the account and helps us avoid changes that do not come from you.

Retention

We keep records only for the period needed for service, dispute handling, tax or legal duties. After that, we either delete them or store them in a limited archive with strict access controls.

Request channel

For corrections, deletions where allowed, or a copy of stored details, write from the registered email and state exactly what you want changed. Add your account name so we can find the record quickly.

Change control

If a term changes, we publish the updated text on this page and the new wording applies from the stated date. Check this page before you use the account again.

Questions About These Terms

These questions cover how the terms start, how access can change, and how you can ask for help with a clause or record change. If your question is not listed, use the contact path on this page and include the exact section name. We answer from the registered contact route so we can match the request to the correct account and keep the record trail clear.

They apply when you open an account, submit a request or keep using the site after an update. If you disagree with a change, stop using the account and contact us from the linked email.

Yes. Access depends on local law and is available only where local law permits. We may pause or block access if a region, device or payment check fails a rule or verification step.

You are free to stop using the account. If you want a clause explained before deciding, send a message from the registered email and ask for the section name you want clarified.

We verify payment ownership to reduce mistakes, duplicate credits and unauthorised use. If the payment name does not match the account or the bank sends an error, we may hold the transaction for checking.

Yes, where the law allows it. Write from the registered email, state the exact field you want changed and include any proof we need to compare against the current record.

Use the contact form or email listed on this page. Include your account name, the clause title and a short explanation, and we will reply with the next step or the reason for any refusal.